Q: How much does it cost?
A: To determine the cost of our services we have to consider several factors. Among these are the kind of car required. Our luxury sedans are the least expensive. The larger the car the greater the charge. Other factors are the length of time the driver and car are being used. The distance traveled is also a consideration as well as the other services that may be required. We have package deals for weddings and proms. Prices change depending on these and other factors, so contact us for a quote.
Q: What is a corporate account and how do I qualify for one?
A: Our corporate accounts are our customers that use us on a weekly basis. They are given receipts for each trip. When the end of the month comes around we bill them the full amount and are paid within two weeks.
Q: I checked with So-And-So Limo and found that they are less expensive, will you cut the price?
A: We are very competitive with our prices, and always give you the best price we can! However, one of the worst mistakes one can make when looking for a limousine service is to shop based on price alone. When getting a chauffeur driven limo, there is a wide variety of quality and services. Usually a cheaper price translates into a possible bad experience for you. People wouldn’t choose their restaurants or hotel accommodations based only on price. Not getting the best quality service, clean safe cars, and courteous drivers are all very likely if you shop based on price alone.
Q: Do you take checks or credit cards? What about cash?
A: We accept most major credit cards. Check or cash are the most preferred.
Q: How much should I tip the driver?
A: In the industry, the standard tip is 20%.
Q: Is your company properly licensed and insured?
A: Yes. Our company is fully licensed and insured.
Our drivers have also been licensed according to Georgia Law. Fingerprinting and a criminal history is part of the screening for a Ga. Chauffeur license.
Q: Can we eat and drink in the cars, what about alcoholic beverages?
A: We try to be flexible with food. Not all foods are allowed in the vehicles. We provide soft drinks and waters. You are more than welcomed to bring what ever drinks you would like.
Q: Do you allow smoking in the cars?
A: We only have no-smoking cars.
Q: Do I need to give you driving directions?
A: We have map books, GPS and online services to helps us find your location. We are not always able to find a location due to misspelled words, or the street name is Dr. not Court etc. In that case we will call our customer to get additional information.
Q: How long have you been in business?
A: We have been a family owned business since 1995.
Q: Can you pick me up in ten minutes?
A: We need some lead time to prepare the vehicles and schedule the cars and drivers. It is always best to schedule at least 24 hours in advance.
Q: May I make an unscheduled stop or keep the driver and car longer than originally planned?
A: There are times when we can be flexible with the vehicles. It depends on how booked we are that day. Not always will we be able to allow you the additional time as that vehicle may be booked for something later on. Depending on the type of agreement we have this may be done. For some of our package deals we have figured the distance traveled and the drivers time into the price and variations are not usually permitted. Please understand that scheduling our cars and drivers is an important factor to being on time, and in giving a competitive price.
Q: Can you give me a written contract for my wedding or other event?
A: Of course we will. One of the main reasons to use our is for peace of mind. We will contract the level of service with you and the type of car. We would not, for instance, ever consider using one of our cars if they were in need of an emergency repair, but we would meet or exceed your contracted expectations!
Q: Can I inspect the cars before reserving one?
A: Yes! We pride ourselves on the quality and safety of our cars. Let us know when you are coming and we will show them to you.
Q: What about requesting a specific driver?
A: We will do all in our power to provide you with your favorite driver. However it must be remembered that our employees may have an illness or miss work for some other reason and we can not guarantee a specific driver.
Q: What kind of cars do you have?
A: We have luxury sedan town cars, 6, 8, 10, and 14 passenger stretch limos.